Please read these terms carefully before using ZayTap POS. By registering or using the service, you confirm that you understand and accept this service agreement.
ZayTap POS is a modern Point of Sale system developed by HexTech for small, medium and growing businesses in Myanmar. It helps businesses manage sales, inventory, income and expense records, customer service and daily operations in a systematic way.
Important notice: Using ZayTap POS means the customer has read, understood and accepted these service terms.
ZayTap POS is a cloud-based Point of Sale Management System created by HexTech for retail and sales businesses.
ZayTap POS can be used with subscription plans. Features may differ depending on the selected package.
| Subscription Plan | Account Limit | Service Fee (MMK / Month) |
|---|---|---|
| Plus Plan | 1 Account | 29,000 MMK |
| Business Plan | 3 Accounts | 49,000 MMK |
| Enterprise Plan | Multi-Branch / Custom | Custom Pricing |
HexTech may update packages, services and features when needed and will notify customers about important changes.
HexTech takes special care to protect customer business data including product information, sales records, customer records, inventory data and business reports. HexTech will not sell or share customer data with third parties without permission, except when required by law.
Important customer business data is stored on a cloud server. Customers should also regularly export data, download reports and keep local backups. HexTech will make reasonable efforts to reduce data loss caused by technical issues.
HexTech may temporarily suspend or permanently terminate accounts in cases of unpaid subscription fees, violation of terms, illegal or fraudulent activities, or actions affecting system security. After termination, customer data will be retained only for the specified period.
HexTech is not responsible for business loss or profit loss caused by internet failure, power outage, customer device failure, natural disasters, third-party service failure, cloud provider issues, customer negligence or unauthorized access.
ZayTap POS software, mobile application, website, database structure, user interface design, logo, brand name and related technologies are the legal intellectual property of HexTech. Customers receive service usage rights only and do not receive ownership rights. Copying, reverse engineering, reselling or unauthorized trademark use is strictly prohibited.
HexTech will not be liable for service interruptions caused by uncontrollable external events such as natural disasters, war, civil unrest, government restrictions, cyber attacks, internet failure or power grid failure, but will make best efforts to restore services.
HexTech may continuously upgrade ZayTap POS to improve security and add new features. Services may be temporarily paused during maintenance windows when necessary, and customers will be notified in advance where possible.
HexTech provides onboarding support such as account setup, product setup, inventory setup, sales workflow training and basic troubleshooting training so customers and staff can use the system effectively.
HexTech aims to keep the service available 24 hours a day and 7 days a week. Temporary interruption may occur due to server maintenance, system upgrades or emergency maintenance, and HexTech will work to restore services as soon as possible.
HexTech may use customer suggestions and product improvement ideas to improve the system, and is not required to provide separate compensation for such suggestions.
This agreement will be implemented according to the applicable laws of Myanmar. If a dispute occurs, both parties will first try to resolve it peacefully through negotiation. If negotiation fails, the decision of the relevant court will be followed.
HexTech may update these terms when necessary. Important changes will be announced through Facebook Page, email or app notification. Continued use after the announcement means the customer accepts the updated terms.
