Help center
Frequently Asked Questions
Find quick answers about HexTech services, ZayTap, plans, setup, data security, and technical support.
About HexTech
General information about our company and services.
What is HexTech?
HexTech is a software development company based in Pyin Oo Lwin. We build practical local technology solutions for SMEs and growing businesses in Myanmar.
What services does HexTech provide?
We provide business software development, custom websites, hardware sales, cloud hosting, digital marketing, content creation, and ongoing technical support.
Can HexTech build a custom system for my business?
Yes. We can review your workflow and create a custom website, application, or business system that matches your requirements and budget.
ZayTap & Pricing
Answers about features, devices, setup, and plans.
What is ZayTap?
ZayTap is a multi-platform POS and business management system for sales, inventory, receipts, reporting, users, and everyday shop operations.
Which businesses can use ZayTap?
ZayTap is suitable for mini marts, retail stores, fashion shops, mobile and computer shops, cosmetics stores, home-living stores, and many other SMEs.
Can ZayTap work offline?
Supported plans can continue key operations offline and synchronize eligible information when an internet connection becomes available.
Which devices does ZayTap support?
ZayTap is designed for Android, Windows, and web access. Availability can vary by release, so check the download section for current versions.
How much does ZayTap cost?
A Free plan is available. Individual is MMK 29,000, Business is MMK 40,000, and Enterprise pricing is customized to the organization.
Can I request a demo before choosing a plan?
Yes. Use our Contact Us page to request a demonstration and select the plan you are interested in. Our team will guide you through the system.
Support & Security
Information about assistance, updates, and your data.
Is my business data secure?
HexTech uses reasonable safeguards such as access controls, secure authentication, HTTPS communication, backups, and software updates where appropriate.
What support is available after purchase?
Our local team provides setup guidance, technical assistance, troubleshooting, maintenance, and help with supported ZayTap features.
Will I receive software updates?
Yes. HexTech may release security, reliability, usability, and feature improvements. Availability may depend on your application version and plan.
How quickly will HexTech respond?
We usually respond to contact-form enquiries within one business day. Urgent support timing may depend on your plan and the nature of the issue.
Couldn’t find your answer?
Tell us what you need and our local team will help.